IT CONTINUITY & B2B INFRASTRUCTURE
IT Infrastructure & Operational Continuity B2B
Operational continuity and IT engineering for enterprises in northern and central Chile. SLA-backed helpdesk, official Microsoft CSP licensing, and rapid on-site field support in under 3 hours.
Mining & FieldLogistics & PortsCorporate & SMESocial Pro Bono
01. Managed IT HelpdeskUser support, PC/Mac, mailboxes, and network printers with remote & field SLA.
02. Microsoft 365 CSPExchange mailboxes, Business Premium, Defender EDR, and Azure in local currency.
03. Remote Site ConnectivityStarlink Business for mining sites, Cat 6A cabling, and SEC electrical backup.
04. On-Site EngineeringBases in Copiapó, La Serena, Valparaíso, and Santiago with guaranteed SLA.
MANAGED IT SUPPORT · SME & ENTERPRISEExplore Managed IT Helpdesk →
IT Helpdesk, Micro-IT & User Support with Contractual SLA
Immediate remote technical assistance and on-site field crews for Windows, Mac, servers, network printers, and office networks under guaranteed SLA.
User & Device CareOutlook mail setup, printer troubleshooting, and rapid remote endpoint support.
Helpdesk with SLAImmediate remote incident response and on-site dispatch for critical failures.
Micro-IT to EnterpriseFlexible support agreements from single professionals to corporate fleets.
OFFICIAL MICROSOFT CSP DIRECT PARTNERView Microsoft 365 Catalog & Request Quote →
Microsoft 365 Licensing, Exchange & Azure Cloud
Agile provisioning from 1 dedicated mailbox to entire enterprise fleets. Exchange Online, Business suites, Defender EDR, and Azure VMs billed in local CLP (SII).
Exchange Online MailboxesKiosk (2GB), Plan 1 (50GB), and Plan 2 (100GB) with enterprise antispam.
Microsoft 365 BusinessBasic, Standard, Premium (EDR + Intune) and full downloadable Office suites.
Local Chilean InvoicingDirect SII invoicing in CLP, avoiding 35% foreign software withholding tax.
CRITICAL CONNECTIVITY & FIELD ENGINEERINGView Connectivity Solutions →
Starlink in Remote Mining Sites & Certified Cat 6A Cabling
Low-latency satellite links in remote sites, normative rack cabling, and SEC-certified electrical infrastructure for 24/7 continuity.
Starlink Business LEOHigh-speed satellite connectivity for mining camps and remote operational sites.
Cat 6A Cabling & RacksNormative rack organization, patch panels, and gigabit switching infrastructure.
SEC Electrical & UPSCertified circuits and continuous backup power against grid outages.
FIELD COVERAGE & INSTITUTIONAL TRUST
Regional Operational Bases & Official Hardware Vendors
III Region · AtacamaCopiapó, Caldera, and active mining field sites.
IV Region · CoquimboLa Serena, Coquimbo, and industrial hubs.
V Region · ValparaísoViña del Mar, Valparaíso, Concón, and tech parks.
Metropolitan RegionSantiago headquarters with nationwide remote coverage.
Official Hardware & Cloud Vendors: Microsoft CSP Dell HP Enterprise Lenovo Cisco Meraki Fortinet Synology Starlink APC
Mercado Público · ChileCompra: Registered State Contractor (RUT 78.124.122-9).
Digital Alliance: Agencia Melón