Mission-Critical Technology & IT Continuity Engineering for Enterprises
Design, field deployment, certification, and 24/7 SLA continuity for industrial operations, remote mining camps, corporate networks, and cloud resilience across Chile.
Managed IT Helpdesk & Endpoint Support with Contractual SLA
Operational continuity for fleets from 1 to 250+ seats. Rapid remote helpdesk and certified on-site engineering: Windows & macOS troubleshooting, email setups, preventative hardware maintenance, and asset tracking under guaranteed SLAs.
- • Tier-1, Tier-2 & Tier-3 Certified Systems Engineers
- • Strict SLA: < 15 Min Response for Critical Incidents
- • Workstation Thermal Servicing, SSD Upgrades & Active Monitoring
Microsoft 365 CSP Licensing, Exchange Online & Cloud Azure
Agile cloud provisioning from single seats. As an official Microsoft CSP partner with direct Partner Center access, we provision Exchange Online (Kiosk, Plan 1, Plan 2), Microsoft 365 Business (Basic, Standard, Premium), Defender for Business, and Azure cloud infrastructure with local Chilean tax invoices in CLP (SII).
- • Business Basic, Standard & Premium plans
- • 50-100GB Outlook/Exchange mailboxes + Teams
- • Microsoft Azure virtual servers & cloud VPNs
- • Local Chilean electronic invoice in CLP (tax deductible)
- • Air-gapped immutable backup & Law 21.719 compliance
Starlink Field Connectivity & Satellite Links
High-speed, low-latency satellite backhauls for mining camps, industrial exploration sites, and remote facilities without terrestrial cellular coverage. High-wind structural mounting, EMT conduit, and automatic failover.
- • Flat High-Performance Starlink Hardware & Structural Masts
- • Dual-WAN Automatic Failover over Enterprise Core Routers
- • Critical On-Site Contingency Dispatch (SLA < 3H)
Category 6A Structured Cabling & Server Racks
Industrial Cat 6A copper and single-mode/multi-mode optical fiber engineering. Certified server rack grooming, patch panels, cable trays, and Fluke DTX/DSX compliance certification.
- • ANSI/TIA-568.2-D & ISO/IEC 11801 Industrial Standards
- • Zero-Downtime Server Rack Grooming & Patch Panel Migration
- • Permanent Link Field Calibration & Full Decibel Loss Reports
Industrial 4K IP CCTV & AI Perimeter Defense
High-definition IP video surveillance systems with thermal imaging, license plate recognition (LPR), line-crossing analytics, and long-range dedicated wireless backhauls for industrial yards and plants.
- • 4K Ultra-HD with Low-Light Sensors & Thermal Perimeter AI
- • Point-to-Point (PtP) 5GHz/60GHz Dedicated Wireless Links
- • Redundant Enterprise NVR with RAID Storage & Mobile View
SEC TE1 Certified Electrical Engineering & Industrial UPS
Certified electrical engineering for mission-critical IT infrastructure, power distribution panels, zero-transfer-time online double-conversion UPS, and official SEC TE1 regulatory filing in Chile.
- • SEC TE1 Filing by Class-A Certified Chilean Electrical Engineers
- • Online Double-Conversion UPS Systems (1 kVA to 40 kVA)
- • Technical Grounding Mesh with Measured Impedance < 5 Ohms
Emergency Field Dispatch & Critical On-Site Support
High-priority immediate intervention for mining sites, data centers, and industrial facilities. Senior field crew equipped with specialized instruments (fiber fusion splicers, optical analyzers, emergency satellite kits) ready for rapid on-site deployment with guaranteed SLA under 3 hours.
Nodex SpA is an authorized state contractor on ChileCompra for direct purchase orders, agile purchases (Compra Ágil), and public tenders across Chilean ministries, regional municipalities, and state universities.